Code of Professional Ethics

The following principles serve as directions to Advocates employed at Peggy Burrows and Associates during their work. These principles follow the general principles of professional ethics adopted by Lay Advocates working in AotearoaNew Zealand.

All Associates are obliged to take care for the rigorous application of this Code. Any breach of the Code should be reported by way of the formal complaints process.

General Provisions

  1. Independence

Associates are independent in executing their obligations and will not let any influence from third person or their personal interests or third person’s interests influence them in executing their obligations to the client. The Associate is obliged to not allow any violation of their independence and not to violate their professional principles in order to please anyone, even their client.

  1. Confidence

There must be a relation of confidence between the Associate and their client, and this could be achieved only if the Associate has a personal dignity, honour and integrity. These traditional values are also professional obligation for the Associate.

  1. Confidentiality

The Associate cannot advertise any information regarding clients, this includes but is not limited to name, surname, address, telephone number, field of activity. The Associate is prohibited announcing publicly the names of the clients that were represented by the Associate.

  1. Obliged To Establish A Relation Of Confidence And Trust

The Associate must remain loyal to their client. The Associate may cancel the representation only if they are aware of unlawful actions on behalf of the client. The Associate is obliged to represent their client until the client finds alternative representative, but no longer than 30 days.

  1. Associated Fees

When accepting the offer to represent the client, the Associate is obliged to inform them, if possible, about the amount of expenses and the remuneration for the representation and gain signed acceptance of fees.

  1. Representation

The Associate should not accept the offer to represent the client if that would create a workload issue to the extent that they could not handle conscientiously and thoroughly that case.

  1. Professional Conduct
  • The Associate should not see the opposite party as an enemy but as an average adversary, who may be as confident in their right as the client they represent.
  • The Associate's relation to the opposite party should be respectful.
  • The Associate should act energetically and without fear, but still in the framework of the provisions of the law.
  • The Associate should avoid any contact with the opposite party without knowledge of their client and the opposite party's representative.
  • The Associate should inform their client about any confict of interest regarding the opposite party, before they agree to represent the client.
  1. Client’s Interest

The Associate is required to act in the client’s best interest and should put that interest before any other.

  1. Peggy Burrows and Associates Interests

During the execution of the function, the Associate is obliged to protect the reputation of Peggy Burrows and Associates. It is especially indecent if the Associate tries to misuse their friendship, connections or acquaintance with any persons in the interest of their own or in the interest of their client, and to the detriment of the opposite party, third party or organization.

  1. Client Proxy

The Associate should act as their client's proxy for protection of their rights and interests. They are also obliged on the basis of conscientiously collected information, to bring up the factual/real state of the affairs to which they refer - clearly and to the point - written or orally. The Associate is obliged to canvas only the truth during the presentation of the case. The Associate is obliged to act always in the same manner, regardless of whether the parties and the public are present not.

  1. Confidentiality

Any and all information confided to the Associate by their client, as well as any information found out by the Associate in another way, and which is confidential, shall be considered to be privileged. Associate should not undertake any activities that may damage any parties to a dispute. The Associate may not give proposals aimed to avoid the factual truth. If the Associate found out information during the representation of a legal entity, or if he found out the information while he was working in the same, he may not use such information in any procedure to the detriment of the organization. A breach of confidentiality may result in disciplinary action.

  1. Cultural Safety

All Associates will adhere to the requirement to provide an environment that is spiritually, socially and emotionally safe, as well as physically safe for people; where there is no assault challenge or denial of their identity, of who they are and what they need. All Associate are required to follow safe cultural practices, be collaborative and display high levels of professionalism at all times.

  1. The Associate should meet all clients either in their office or in a public venue considered appropriate for a professional meeting, in order to preserve the professional reputation of Peggy Burrows and Associates.
  2. General Statement

All staff working with and for Peggy Burrows and Associates are bound by this Code of Ethics. This Code shall have a temporary character and should be amended and improved annually.



Relevant Legislation